Headway is a mental health and therapy platform that connects individuals with licensed therapists and counselors for online counseling services. Here’s how it typically works for clients and insurance providers:
- Client Registration: Clients typically start by signing up for an account on the Headway platform. During the registration process, they may be asked to provide some basic information about themselves and their mental health needs.
- Therapy Sessions: Once connected with Jonna, clients can schedule therapy sessions with Jonna through the Headway platform.
- Payment and Insurance: Headway typically handles payment processing for therapy sessions. Clients may be charged per session or through a subscription model, depending on the platform’s pricing structure. Additionally, Headway may work with insurance providers to facilitate reimbursement for therapy services.
- Insurance Verification and Reimbursement: For clients who have insurance coverage for mental health services, Headway may verify their insurance information and coverage details. This process may involve submitting insurance information through the platform or providing it directly to Headway’s support team. After therapy sessions, Headway may assist clients in submitting claims to their insurance providers for reimbursement.
Insurance clients can contact Jonna via:
